Carrie Gable, President

Since RealSupport Inc. inception in 2000, Carrie has given her clients the support they need by combining her creativity, passion and common sense approach to offer high tech solutions to real estate professionals nationwide. Carrie's background allows her and the RealSupport team to assist real estate professionals that want to participate in the vast number of internet marketing tools in order to take their business to the next level.

Utilizing technology and innovation, Carrie creates processes and standards for our clients in order to automate many day-to-day activities. RealSupport's clients are seen as leaders in technology and in their respective areas and because of their partnership with RealSupport, they enjoy the ability to focus on new business opportunities with the potential to double their business! Carrie started her career as an Internet Coordinator at USA Chicago Advertising Agency and then worked as a Software and Web Development Project Manager for Smith Bucklin and Associates.

Carrie received an Associate Degree in 1994. She is a Certified Real Estate Professional Assistant (NAR designation), a Certified Real Estate Support Specialist, a Certified REALTOR.com Virtual Assistant, a Certified SettlementRoom.com Virtual Assistant and is certified in Microsoft PowerPoint, Microsoft Excel, and Microsoft Project.

In 2006, Carrie was one of only 20 real estate virtual assistants invited to participate at Michael Russer's Boot Camp Workshop where some of the top real estate professionals in the country looked to Carrie to help them ascertain their target markets, devise a future website outline and marketing plan, as well as develop team names, logo concepts and tag lines for their growing businesses.

Media highlights include contributions to numerous publications including: REALTOR Magazine Online, CRS Magazine, The Washington Post, and ePowerNews.com.

When Carrie is not working, she and husband, Ryan, owner of StartingPoint Realty, raise their two children Alix and Noah and enjoy spending time outdoors with family and friends.

Erica Parpan, Operations Manager

Erica joined the RealSupport Inc. team in 2004. Prior to joining RealSupport, Inc., Erica served as a customer service manager for a successful real estate company in Illinois. She brings her collaborative and approachable management style to the table managing our external and internal communications and processes by supervising employees and their work, over-seeing daily operations and expediting client issues.

As our Operations Manager, Erica is responsible for expanding the growth of RealSupport Inc. This includes being the main point of contact for real estate agents looking to inquire about our vast list of services, taking on new clients as well as interviewing, hiring and training new team members.

In addition, Erica plays a significant role in long-term planning and setting company goals geared toward operational excellence and success. Erica's valuable experience, fresh viewpoints and ability to delegate responsibilities effectively make her a powerful asset to our team!

When Erica is not working, she and Ron enjoy spending time with their family, friends and most importantly, their daughters Kaelynn and Brianna.

Jen Miller, Project & Design Coordinator

Jen joined the RealSupport Inc. team in 2006. She graduated from Iowa State University with a bachelor's degree in Advertising. While at ISU she refined her skills on many of the programs and software she uses for our clients. Jen utilizes her experience on advertising campaigns in college to offer our clients many unique options for their personal marketing materials that sets them apart from other agents who are without a professional marketing team.

As our in house designer, Jen actively researches new marketing ideas and real estate related websites for our clients. She incorporates a clever and innovative mind-frame with cutting edge technology to present our clients with impressive flyers, postcards, brochures, email blasts, and online marketing materials.

Her savvy web design can take a tired, outdated site to an impressive up to date look while maintaining the clients’ preferences and style. Jen also enjoys creating custom designed sites for agents who don’t currently have their own internet domain or who just want to start fresh. These skills make Jen a vital part of the RealSupport team and keep clients at the forefront of today’s marketing!

Jen and her husband Justin just welcomed their first child, a baby boy, in August of this year!

Lori Hildebrandt, Marketing Coordinator

Lori joined the RealSupport Inc. team in February of 2008. Lori comes from a family of real estate agents, and prior to joining RealSupport, she worked at three different real estate companies, providing superior marketing and administrative support to their agents. At Lori’s most recent position she was a Contract Coordinator with various Closing Coordination duties for over 60 real estate agents. Lori now enjoys being the lead Closing Coordinator here at RealSupport.

Other tasks Lori takes pride in include compiling and sending monthly seller hit reports and newsletters for our clients. She is also responsible for composing weekly listing update e-mail blasts. Lori’s love for Math has also helped her to succeed in creating monthly absorption rates for several of our clients in various markets. In addition to her vast experience in our field, her fresh ideas, positive outlook, and willingness to go that extra mile ensure the success of our clients.

Lori's personal interests include horseback riding and dancing, those of which she have been doing since she was 4 years old. When she's not working, Lori enjoys spending time with her 4 year old daughter Kailee who is now at that age where she loves learning and asking questions. Lori says she has no greater personal joy than spending time with her daughter.

Stacey Clarke, Listing Coordinator

Stacey joined the RealSupport Inc. Team in June of 2009. She received a Bachelor of Arts Degree in Journalism and Psychology from the University of Iowa. During her four years there, she dedicated herself to multiple internships and school organizations. From a marketing position with the University of Iowa telephone directories to an intern at a well known talent agency in Los Angeles.

Following graduation, she landed a job with a leading advertising agency where she worked as an assistant in the creative and production department. Expressing interest in taking on new projects, they allowed her to host an online news show broadcasting the latest news in interactive advertising and social media. Not only did she host it, but she wrote the script and produced the weekly e-newsletter that adjoined it. Stacey then also took on several responsibilities for the agency’s marketing department including compiling market research and writing creative press releases.

Stacey moved back to her hometown of Arlington Heights, IL after accepting a position with the RealSupport Team. In her free time, Stacey loves staying active - whether that be running, biking, yoga, or even acting classes.

Allie Hlad, Listing Coordinator

Allie joined the RealSupport, Inc. Team in June of 2009. She graduated with a Bachelor of Arts degree in Print Communications from Moody Bible Institute and is passionate about using creative communication to spur others on to action.

Allie has experience in freelance writing and has had several of her articles published in a national magazine. Prior to joining the RealSupport Team, Allie was as a Creative Writer/Administrative Assistant for 5 years where she wrote articles for the web, social media and mass email communication. Her eye for design also came into play as she created brochures, postcards, and other various marketing materials.

Armed with her experience in print media, creative writing and graphic design, Allie is excited to contribute her talents to the RealSupport Team and our clients projects.

Her passion for creativity has flowed into her experience in freelance photography which she enjoys working on in her free time.

Meredith Lee, Listing Coordinator

Meredith joined the RealSupport Inc. Team in July of 2009. She graduated from Columbia College Chicago with a Bachelor of Fine Arts Degree in Graphic Design and is excited to bring forth her new and exhilarating ideas to our team.

With five years of experience in freelance design; designing everything from scrolling advertisements, unique branding pieces for several companies and artistic photography to working on projects for various nonprofit organizations. Her creativity and interest in social networking websites has lead her to dive head first into website design and she has been learning and exploring new software ever since. She will be contributing many of her innovative and invigorating ideas with our clients.

Meredith is in the process of purchasing her first home and during this exciting time has learned even more about real estate including effective marketing and the closing process. Meredith is an avid animal lover and in her free time, she enjoys taking photographs and spending time with her fiancé, friends and family.

Mike Koenig, Listing Coordinator

Mike joined the RealSupport team in November of 2009. At 14 years old, he started his first job at GMAC, and hasn't stopped working in real estate since. Mike has over five years of experience working with top producing real estate teams. Working as a marketing and administrative manager for Keller Williams, he helped their team grow from 2 to 5 agents. Later, he worked for a luxury home builder and developer where he put together marketing plans for million dollar listings.

Mike earned his Bachelor of Arts in Marketing and Business Administration from North Park University where he not only graduated with honors in the Business program, but stayed active in his community. With a family background in printing and graphic design, Mike loves being creative and using technology to do so. Mike's knack for design and marketing paired with his experience in real estate makes him a perfect addition to the RealSupport team.

In his free time he enjoys spending time with his family and friends. When he's not chasing after his puppy Colby, he finds the time to volunteer with the American Cancer Society, earning himself Volunteer of the Year throughout the Midwest in 2005, 2007 and 2008. No matter what, he always remembers to live every day to the fullest.