Testimonials

Sven Andersen , RE/MAX Collection - Winchester, MA
(Client Since 2007)
NorthofBostonRealEstate.com
"When you look to a Virtual Assistant you don't know what quality control you get, but after 3 VA's I have found a team who truly does care about my business as much as I do. The RealSupport team allows me to focus spending my valuable time in front of clients instead of tied up with marketing or paperwork that, of course, has to be completed. Here in Massachusetts the paperwork is overwhelming and the RealSupport team takes care of everything. From the time I get the listing to the day I close the deal they are there for me and my clients every step of the way. If you have thought about hiring a VA but have always been concerned about the outcome; look no further. You have found the team that will elevate your business.

Carrie, I would like thank you and each member of your wonderful staff for assisting me in becoming the number 1 sales agent in NE for the month of July, 2009. A client said to me, ‘how do you achieve all that you do?’ I replied ‘with the proper support anything can be accomplished, and without my team I would be just like the rest of the agents competing for your business.’ I appreciate all you do and I want to make sure that you know that your efforts do not go unnoticed. I appreciate your continued support and assistance and want you to know that without you and your efforts I wouldn’t be where I am today. I’m proud to have all of you on 'The Team'."

Terrie Hayden, RE/MAX Destiny - Cambridge, MA
(Client Since 2009)
TerrieHayden.com
"After closing 36 transactions in 2009, I knew it was time to hire an assistant. After having my best year ever in real estate, I have made a business decision to reinvest back into my business. I had a part-time college student helping me, but that only lasted for six months. I asked other agents for recommendations, and was introduced to RealSupport. Even though it has taken me some time for me to break through the barrier and trust someone else that I cannot see with my business, I am so happy with the results.

Everyone on their team is professional, encouraging and patient. After a lot of back and forth, it finally became crystal clear to me that whatever RealSupprt suggests is what I am going to DO! Why try to reinvent any wheels? I am so incredibly impressed with my new bio and tagline they created for me, and cannot wait to see my new website launched with the custom header they've designed! If you are thinking about using the RealSupport Virtual Team, I guarantee you will be so happy that you did!"

Kristin Cramer, Lake & Company Real Estate, Inc. - Seattle, WA
(Client Since 2009)
KristenCramer.Realtor.com
"I have come to rely on RealSupport for most of my website enhancements and improvements and have started to use them for helping me with other marketing materials as well. It gives me great piece of mind to know that I have "personal assistants" that are knowledgeable and capable and can step in to help anytime I need it!"

 

Lorraine and Gilbert Marchany, Weichert Realtors - South Brunswick, NJ
(Client Since 2010)
LorraineMarchanyHomes.com
"Lorraine and I would like to let you know that your staff has been just super to us. Given that we came to RealSupport under a tight time frame and over a major holiday weekend, you folks were able to get us up and running in a day and that was a blessing. We recently purchased a domain name to reflect our new team approach. We're so happy to have hired the RealSupport team as we have a new sense of relief and can now spend more time with our clients!"

Susan Pruden, Century 21 - Cheverly, MA
(Client Since 2009)
LiveInGHI.com
"I finally got a chance this morning to go in and look at LiveInGHI.com and I LOVED it! I love what you did with the front page, with the definition and so forth, it's just absolutely terrific! You really captured the flavor of GHI which is fabulous. It looks GREAT! I just love the copy you put together, so thank you very much!

Erica and the RealSupport team have made my life so much easier with their great support to my real estate business. My clients love the work they do and, for them, it's seamless. I am very happy with this company."

Peggy Oremland, RE/MAX Premier - Fairfax County, VA
(Client Since 2009)
TheOremlandTeam.com
"I just wanted to let you guys know how happy I am to have found you. I have a new sense of calm knowing you are going to be there to help me get these new listings up and online. You are exactly what I have been looking for. I couldn't be happier with the way you are handling things and know as we get to know each other, things will get better and easier. I just love having you on my team!"

Sally Bowman, Sally Bowman Real Estate - Cheshire, CT
(Client Since 2009)
SallyBowmanRealEstate.com
"In the exciting new venture of opening my own Real Estate Firm, the RealSupport Team has been there for me from the get-go. Their knowledge and service of marketing tools for Real Estate Agents has helped provide a solid foundation in launching my firm.

I am extremely pleased with their professionalism, reliable service and quality of their tools and products. RealSupport has enabled my firm to efficiently distribute highly effective marketing materials.

Working with Erica and the rest of the team has been an absolute pleasure. I consider this an invaluable relationship and encourage others to engage in their expertise. I have to say that starting my own brokerage firm from the ground up was overwhelming. I was glad to have been referred to the RealSupport team to make it easier for me."

Dianne Dunn & Team New Bern - New Bern, NC
(Client Since 2003)
NewBernHomes.com
"Carrie and the RealSupport team have been a very important part of my real estate team since 2003! They've done a fabulous marketing job with my new listings, as well as a systematic follow-up program to all my sellers. Their team photo is part of my listing package, and my sellers are amazed at the incredible tasks that a professional Virtual Team can accomplish.

Their dedication and service-oriented approach are second to none, and I consider them to be one of the most valuable assets to my team!"

Gina Dumas, RE/MAX Associates Plus - Minneapolis, MN
(Client Since 2009)
GinaDumas.com
"I have been thinking about hiring an on-site assistant for several years but have dreaded the thought of the interview process and training. I hired RealSupport recently and am thrilled with their service and with the fact that I do NOT have to train them. Period. They are experts in the industry and they know what works. They are on top of everything and get my tasks done faster than I would myself and, best of all, they have great ideas. Thanks, RealSupport!"

Trish & Frank Capitanini, The Capitanini Specialty Team - Wilmette, IL
(Client Since 2007)
Capitanini.com
"The RealSupport team is professional and sensational to work with and they are always available at a moments notice to complete a task. Their turn around time is unbelievable, even on a tight deadline. Their final product is sensational, professional, and unique to our team. RealSupport is impeccable with details and follow through and their efforts have enhanced our business immensely.

RealSupport is our official marketing team, they are amazing and we cannot survive without them. We have had a very beneficial relationship and are thrilled to have partnered with them."

Michele Fieldson, Coldwell Banker Star Realty - Los Alamitos, CA
(Client Since 2007)
MicheleFieldson.com
"I can't say how much I appreciate what RealSupport has done for my business and in helping me get focused. Everywhere you turn, you are being bombarded with the latest and the greatest. We all know how much money we can throw at marketing with no results.

But, then, the question is always, What is the best use of my time? From something
as time-consuming as trying to implement my own marketing plan, designing a customized listing presentation, figuring out how to add a microsite, spending countless hours with technical support over a problem I don't understand anyway, designing custom artwork for a special giveaway, and on and on, all of those things are not where my expertise lies. If I'm in front of my computer working on tasks that take me away from getting business, then I'm losing money.

In addition, they have an actual office. There is more than one person to handle any situation. You are not left in a bind if someone is out sick or has a personal emergency or, heaven forbid, actually takes a vacation. Everyone at RealSupport is responsive and so pleasant to deal with, and they can pick up where someone else left off, if need be. Once you have a Virtual Assistant team like RealSupport, I don't believe there is any looking back. I consider RealSupport an essential part of my team"

Gretchen Papineau, Coldwell Banker - North Andover, MA
(Client Since 2007)
GretchenPapineau.com
"The RealSupport staff is not only responsive, but they have analyzed ways to make my business grow to the next level and make my time even more productive. They have insight into what works for agents and they make it happen!"



Harry & Diane Howarth, Prudential Prarie Path REALTORS - Elmhurst, IL
(Client Since 2003)
HarrynDiane.com
"Thank you again for your outstanding and prompt service with our new listings. In this challenging market your ability to customize on the fly and your expertise and fresh ideas are invaluable to us. We appreciate your professionalism and industry knowledge with the end result of a quality product to deliver to our clients. We look forward to many successful years ahead!"

 

Debbie Obradovich, Prudential Prarie Path REALTORS - Elmhurst, IL
(Client Since 2007)
DebbieObradovich.com
"Since I have had RealSupport take over my listing marketing I have much more free time. I know that I don't have to worry about updates or postings. I know that they will be taken care of in a professional timely manner. It has become a great listing tool to tell Sellers that I am professionally managing their listing with a marketing team dedicated to promoting their home."

Gena & Harold Gilbert, Gena Gilbert Real Estate - Morehead City, NC
(Client Since 2008)
GenaGilbertRealEstate.com
"Thank you for all you and your team have done. We are absolutely delighted with your services and feel such a great sense of relief since we decided to hire you. Your team does an excellent job and we are impressed! We sure are glad you guys have our backs now and are looking out for us! We have noticed that we are receiving more calls, not so many that we can shout about it just yet, but in this market, especially with the threat in the economy, that is saying a lot! We believe that once we get our website in order with your help we are going to REALLY feel the difference and we will be in great position for the Spring Market. Thank all of you guys for your hard work."

Charlotte Liu, Keller Williams - Boston, MA
(Client Since 2008)
CharlotteLiu.com
“I don’t usually write testimonials, so this is out of the ordinary for me. However, I really do want to share my incredible experience working with RealSupport Inc. - they are angels! Coming back from Hobbs & Herder Gateway, I got inspired about the idea of getting a Virtual Assistant to help me with my real estate needs. I got few referrals but RealSupport really came through in a powerful way. They are patient, friendly, kind, and most of all detail oriented which is a skill that I lack. With the help of the RealSupport team I was able to put together a plan for my direct mail campaign. RealSupport even compiled my mailing list for me and sorted it by street to include the streets I desired. Best of all I know that while RealSupport is managing my campaign, my mailings will go out and I don’t even have to think about it! They also help me with my website and several design projects. Now I am flying beyond the sky, living my life in a new extraordinary way and I know that every task will get done. If I can dream about it – RealSupport will make it happen. I love them!”

Pauline Donnelly, Coldwell Banker - Boston, MA
(Client Since 2008)
PaulineDonnelly.com
“The team at RealSupport are knowledgeable and professional and have helped me kick-start my business marketing including putting together a customized branding package and a plan to create a successful online presence for my website. They are responsive and understand my marketing needs well. Frankly, I am thrilled to have found the RealSupport team! I have needed to put together a more cohesive marketing plan for my business for a long time and I am happy that I am finally working on it with their help!"

Barbara Beers, RE/MAX 100 - Dunkirk, MD
(Client Since 2004)
TheBeersTeam.com
"While I am fortunate to have an in-house assistant to help with many details of working with buyers and sellers, sometimes we get on "overload." The folks at RealSupport have been a real blessing with handling the details of completing listing marketing and other computer work. We feel truly lucky to have discovered them several years ago. They have the ability to process a listing from its inception through closing - if that's what an agent prefers. Give them a try -- they'll work with you to create the package that fits your marketing style, freeing you up to go take another listing, find the perfect home for a new buyer, or take your kids to an afternoon matinee!!"

Janie Bress, Coldwell Banker Residential Brokerage - Glencoe, IL
(Client Since 2007)
JanieBress.com
"RealSupport designed my website. They were very patient and helpful when working with me to get my real estate personal website just right. They offered many good ideas and were very willing to make changes until I was completely satisfied. Anytime there are changes or additions to be made to my listings, they handle them in a very timely way. The RealSupport team is a pleasure to work with."

Alix Myerson & Aelita Brolis, Long & Foster Real Estate, Inc. - Washington, DC
(Client Since 2004)
RealEstateHappenz.com
"Carrie and the Real Support team help make us a stronger real estate team. They are well-organized and full of useful information and ways to keep ahead of the curve. They are such a breeze to work with, professional, knowledgeable and fun!"

Chris Edwards, RE/MAX Renown Realty - Chester, NJ
(Client Since 2008)
ISellLakeHopatcong.com
"I would like to compliment RealSupport for their professionalism and expertise. I was looking for a new VA to manage my website and after speaking with Carrie Gable and her team I decided to enlist their services. I needed prompt attention because an unresolved problem was getting worse and they came through with flying colors. They were courteous, knowledgeable, and understanding of my needs and completely solved my problem quickly and efficiently. And it's so nice to call an office where a human being actually answers the telephone. I highly recommend them to anyone looking for a VA with expertise in a variety of areas. Thanks to the RealSupport team for doing such a great job!"

Allyson Toth, RE/MAX Masters - Hillsborough, NJ
(Client Since 2008)
Remax-NJ.com/AToth
"As a business owner who has also spent years in the corporate world, my interaction with RealSupport Inc. has exceeded my expectations. Working with the staff is nothing short of enjoyable and always professional. I am always given a concise summary of how the RealSupport team will take my ideas, add their expertise and produce a marketing campaign that is as timely as it is relevant in helping me compete in today’s changing world of real estate."

Julie Deutsch, Coldwell Banker Residential Brokerage - Glencoe, IL
(Client Since 2007)
JulieDeutsch.com
Working with RealSupport has brought my website to the forefront of modern technology. In a business where first impressions are vital, my clients are impressed by the innovative design and layout of my website. The RealSupport team has been a true asset to my business!"

 

Kara Hart, Terra Nova Global - Carrboro, NC
(Client Since 2007)
TerraNovaGlobal.com
"RealSupport has been a true time saver for me. Knowing that my marketing will be put into action as soon as I have a new listing keeps me from running in a million different directions at once. It's a great thing not to stress over!"

 

Susie Bigelow, Coldwell Banker Premier Realty - Las Vegas, NV
(Client Since 2006)
SusieB.CBVegas.com
"RealSupport was recommended to me by a real estate coach that teaches REALTORS® how to streamline their business. I like having the flexibility of using RealSupport when I am busy, yet when things slow down; I am not obligated to keep them busy. The thought of getting an on-site assistant did not appeal to me because of the management and bookkeeping involved as well as the up and down nature in the real estate business. I worried about keeping an on-site assistant busy all of the time, with RealSupport I don't have that concern - I use them when I need them. RealSupport fits my needs perfectly. They are always there when I need something or have a new listing to market. They have an extensive menu of services to choose from and they customize a marketing plan for each client's individual needs. They are always friendly, responsive and accommodating. For me it's a great fit!"

Brent Sweet, RE/MAX 100 - White Plains, MD
(Client Since 2007)
MovingUpThePropertyLadder.com
"After taking the plunge and hiring a Virtual Assistant to do some of the "stuff" that was so hard to give up, I have found that once you get things set up and this team of pros takes over - things run smoother that I could have imagined. I can now tell sellers what is going to happen and when, and it happens. I would be glad to discuss, with anyone, any fears you may have. The RealSupport Team is just that "Real Support". I look forward to many years together with them taking over more and more "stuff" as I continue to learn that they get it done faster and better!!"

Brian J. Fragassi, Harmony Home Inspectors - Huntley, IL
(Client Since 2007)
123Harmony.com
"RealSupport has been an integral team member for Harmony Home Inspectors. They lend their insight to situations where I am less familiar and are quick to implement changes when we change direction. When situations come up that we haven't covered before they think on their feet and get the job done. I have complete confidence in RealSupport operating the answering and scheduling aspect of my business."

Ashton Reinecke, Swann & Associates - DeLand, FL
(Client Since 2007)
GolfLifeStyleHomes.com
"I have been a REALTOR® for 8 years now and I have always had those mixed feelings when I got a new listing - excited that I have been successful at winning the listing, but not looking forward to the hours and hours of work now before me to set up and market the listing properly.

Finding RealSupport was wonderful. They have freed up my time so that I can do what I am good at and work on the things that do make me money. The RealSupport team is very professional, always helpful and courteous, and you can pick and choose only the services you need. I looked at several other VA's before hiring RealSupport. I now know that I made the right choice. Thank you to Erica, Carrie and the rest of the RealSupport team! You guys have made my life easier."

Grace Borzini, Oak Shores Realty - Bradley, CA
(Client Since 2006)
OakShoresRealty.com
"My personal assistant had the job opportunity of a lifetime fall into her lap. She gave me notice on a Friday. Her new job started Monday! After picking myself off the floor and getting over the sick to my stomach feeling, my office manager and I reviewed our options. They were slim because my office is located in a rural resort area with next to no skilled labor force. Fortunately I had been attending Michael Russer's "Mr. Freaking Internet Boot Camp" for the last few years and I knew that I could turn to virtual assisting. We had already done many special projects with various virtual teams, however a special project is very different from day to day tasks that an assistant performs.

I ended up using Michael Russer's platform for interviewing Virtual Assistants. I chose Carrie Gable and her team of Virtual Assistants for many reasons. A couple of those reasons are: they have a brick and mortar office with a team of assistants who can cover for each other, and they serve agents in geographical zones so you do not have them working with your competition. This allows for RealSupport to share great idea's other agents are implementing (with that agent's permission). This in itself can be an invaluable tool. I love their task management system. The learning curve is very small. The team at RealSupport Inc. is very responsive, organized, and has become an invaluable part of my team!!!! Not to mention that everything they do for me is now a documented system/procedure that anybody can follow. I could go on and on with how satisfied I am but suffice to say: I would highly recommend RealSupport, Inc. to any agent in need of assistance, you can't afford to not do it!!"

Judy Newton, Coldwell Banker - Evanston, IL
(Client Since 2007)
JudyNewton.com
"My manager mentioned the idea of a virtual assistant and then Carrie Gable came to one of our office meetings and discussed the concept. I was skeptical at first and didn't like some of their canned marketing ideas, however, they were very open to my suggestions and worked with me until we reached a place where they could perform and I felt happy about what was happening. They have new listing tasks, weekly tasks, monthly tasks, and some one time marketing projects. The RealSupport team has been great. I don't have to worry about filling up an assistant's time, being a manager, or seeing them.

I submit my internet tasks and they perform them. I pay on a task by task basis. They have helped me do mailings, bring me reasonable ideas to enhance my web-sites, and periodically bring me new marketing ideas. They have my passwords, send me an invoice every month, and are extremely responsive. The relationship is working. They only call when there is a problem. My goal is not to see their number on my caller ID. I know that as I become more organized and aware of other internet options they will play even a greater part in my real estate life."

Michael Trust, Michael Trust Realty - Encino, CA
(Client Since 2005)
MichaelTrustRealty.com
"Carrie and her team have been supporting my real estate and human resources consulting business for over three years. During that time, the RealSupport team has greatly expanded their offerings and is very adept at using technology and creative marketing to assist their clients. Carrie and her Team bring a high level of marketing experience to bear on each of their client's projects and they are not shy about making suggestions to better assist their clients. I have no hesitation in recommending RealSupport for your Virtual Assistant needs."

Malcolm Carter, Prudential Douglas Elliman - New York, NY
(Client Since 2003)
ServiceYouCanTrust.com
"RealSupport Inc. has been a lifesaver in keeping my business running smoothly. They are supremely competent and conscientious. Knowledgeable about real estate, they pay close attention to details, schedules and issues that can or do arise. They also possess creative flair and extreme computer literacy, and they smilingly go the extra mile whenever necessary. Moreover, the miles that separate us are totally without impact. The staff at RealSupport may call themselves "Virtual" Assistants, but "vital" is more to the point."

Joan Prout, RE/MAX Villa - Jersey City, NJ
(Client Since 2002)
JoanProut.com
"Carrie and her team members at RealSupport have been an integral part of my Real Estate team since 2002. I make a practice of delegating any tasks that do not require a physical presence in NJ or a NJ Real Estate License. Carrie holds the position of Client Care Manager on my staff and deals with our clients from before they hire us through closing and beyond. Thanks to the RealSupport team, our clients never feel neglected, our deals run much more smoothly than they ever did before, and I'm free to concentrate on generating new business and negotiating contracts. Thanks to RealSupport, I have an award-winning website that is constantly being improved. Carrie is my first line of technical support and is always watchful for cost-saving opportunities and new ideas. She is proactive both in improving her business and mine. Having the RealSupport team has resulted in increased profitability (for every dollar I pay them, I figure I net 3) and I can provide my clients with excellent service without feeling like a hamster in a wheel."

Kathy Toth, Real Estate One - Ann Arbor, MI
(Client Since 2003)
KathyToth.com
"Hiring Carrie and the RealSupport team has helped us with quick turnaround time, and to get rid of recurring administrative tasks while not incurring overhead, not having to deal with employee personal problems, and not having to understand HOW to do any of it. It just gets done!"


Ann Lebiecki, Shorewest REALTORS - Milwaukee, WI
(Client Since 2003)
AnnLebiecki.com
"My "hero" is RealSupport Inc., I couldn't do half the things I do personally and professionally without their help!"